FAQs
Q1：What makes BOSCOM pigments different from pearlescent and dye pigments?
BOSCOM pigments are designed to create color through controlled light interaction within engineered material structures.
Dye pigments produce color through chemical coloration, while pearlescent pigments—also a type of effect pigment—typically use mica or glass substrates with metal oxide coatings to generate optical effects.
BOSCOM pigments introduce a higher level of control over how light behaves within the material through a physical engineering approach, enabling:
- More dynamic angle-dependent color travel
- Greater brightness and visual depth
- More flexible and tunable visual effects
Instead of being limited by fixed pigment types, BOSCOM pigments are designed to enable customized optical effects. This enables brands to explore new visual directions beyond conventional color systems and develop more distinctive product aesthetics.
Q2: What applications are your effect pigments used for?
Our effect pigments are widely used in:
- Cosmetics and nail products
- Automotive and industrial coatings
- Plastics and masterbatch
- Printing and packaging
- Leather and specialty finishes
- Art and design applications
Tell us your application, and we’ll recommend the right product.
Q3: Can I order samples before placing a bulk order?
Absolutely. Samples can be ordered directly through our website.
We highly recommend testing samples to evaluate color performance, dispersion, and compatibility with your system.
Q4: What are your minimum order quantities (MOQs)?
MOQs vary depending on product type and customization requirements.
We support both product testing and large-scale production, ensuring every customer receives the same level of technical support and responsive service.
- Samples: small quantities are available for evaluation and testing
- Production orders: MOQ depends on material, specifications, and customization level
Q5: Do you offer volume discounts or bulk pricing?
Yes. We provide bulk pricing for larger quantity orders.
Pricing is based on order volume, product type, and specifications. For bulk orders, we will provide a corresponding quotation.
We are also open to discussing long-term partnerships and regional distribution opportunities.
Q6: What are your lead times?
Lead times depend on product type and order requirements.
- Samples: 2-3 business days processing, 12-15 business days shipping
- Bulk / custom orders: confirmed individually upon order review
Final timelines are confirmed after order placement.
If you have a specific deadline, please contact us before placing your order.
Q7: Why did I receive two parcels or two tracking numbers in my Sample Order?
In some cases, Sample Orders may be arranged in multiple parcels due to warehouse handling or transportation safety considerations. Each parcel is shipped with an independent tracking number so you can track them separately.
This is a normal fulfillment process and does not affect your order content.
Q8: Can you match a specific color or effect?
Yes, we can develop a close or custom match based on your sample or specifications.
Final results may vary depending on the material system and application process.
Q9: Can your pigments be blended to create custom effects?
Yes, our effect pigments can be blended to achieve unique visual effects.
We recommend small-scale testing, as formulation and dispersion methods can influence the final result.
Q10: Can you customize pigments and help integrate them into my application?
Yes, we provide custom effect pigment development and application support, including:
- Color and optical effect tuning
- Particle size and performance adjustments
- Application-based formulation support
- Private label and packaging customization
Our team works closely with customers to ensure optimal integration into their specific system and application.
Contact us with your project details, and we will recommend the best technical solution.
Q11: Are your effect pigments suitable for cosmetic or personal care use?
Our effect pigments are made from high-purity inorganic materials and are suitable for both industrial and
cosmetic applications.
However, compliance requirements vary by region and application. We recommend confirming local regulations before use in commercial applications.
SDS and technical documentation are available upon request.
Q12: Do you provide SDS or technical data sheets?
Yes, Safety Data Sheets (SDS), Technical Data Sheets (TDS), and other documentation are available upon request.
Reach out or include your request when contacting us, and we’ll respond promptly.