FAQs
Q1：Do you offer samples before bulk orders?
Yes. We offer evaluation samples for most of our optical pigments, and samples can be ordered directly through our website.
Q2: What is your minimum order quantity (MOQ)?
We do not have strict MOQ requirements. We support orders from small evaluation samples to bulk production quantities.
Q3: Do you offer bulk pricing or wholesale rates?
Yes. We offer volume-based pricing for bulk orders. Pricing depends on product type, quantity, and specifications. You can request a Bulk Quote for detailed pricing.
Q4: What are your delivery times?
Sample orders are usually processed within 2–3 business days, with shipping taking around 7–10 business days. Bulk and custom orders are confirmed individually based on production requirements. Please review our Shipping Policy for details.
Q5: Can you develop custom colors or optical effects?
Yes. We support custom development based on your color target, effect requirements, and application needs. You can submit a Custom Request for evaluation.
Q6: Can you match an existing color?
Yes. We can evaluate your sample or reference and develop a close match based on your requirements.
Q7: What applications are your optical pigments used for?
Our optical pigments are widely used in nail products, cosmetics, automotive coatings, plastics, inks, leather, and specialty finishes.
Q8: Are your pigments suitable for cosmetics?
Many of our optical pigments are suitable for cosmetic applications. Compliance requirements vary by region, and customers are responsible for confirming local regulations. Please view our Pigments for Cosmetics.
Q9: Do you provide SDS and technical data sheets?
Yes. We provide SDS, TDS, and related technical documents upon request.
Q10: What payment methods do you accept?
We accept credit cards, PayPal, and other secure checkout options for sample orders. For bulk and custom orders, payment is made by bank transfer (T/T) based on the quotation or proforma invoice. Learn more about our Payment Methods.
Q11: Do you ship internationally?
Yes. We ship worldwide and support both sample and bulk orders with international delivery. For shipping details, please see our Shipping Policy.