Privacy policy

At BOSCOM Pigments, we are committed to protecting your personal data and maintaining transparency regarding how information is collected, used, and handled.

This Privacy Policy explains how we process your information when you interact with our website and services.

1. Data Controller

Shanghai BOSCOM New Material Technology Co., Ltd.
Email: contact@boscomtech.com

2. Information We Collect

We may collect and process the following data:

  • Identity & Contact Information: such as name, email, phone number, company name, and address
  • Business Information: including inquiry details, product requirements, and customization requests
  • Technical Information: such as IP address, browser type, device information, and general usage data
  • Communication Data: including messages and inquiries submitted through our website or email

3. How We Use Information

We use collected data for the following purposes:

  • To respond to inquiries and provide quotations
  • To manage sample requests and business communications
  • To support product development and customization services
  • To improve website functionality and user experience
  • To comply with applicable legal and regulatory requirements

4. Legal Basis for Processing (GDPR)

Where applicable under the General Data Protection Regulation (GDPR), we process data based on:

  • Consent (e.g., when submitting inquiry forms)
  • Pre-contractual or contractual necessity
  • Legal or regulatory obligations
  • Legitimate business interests (e.g., responding to business inquiries and improving services)

5. Data Sharing

We do not sell personal data.

We may share data with trusted service providers (such as hosting, email, IT, or analytics providers) strictly for operational purposes and under appropriate data protection obligations.

6. Cookies

Cookies are used to support website functionality, analytics, and performance optimization.

We may use third-party analytics tools to understand website traffic and usage trends.

You may manage or disable cookies through your browser settings.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including operational, legal, and business communication requirements.

8. International Transfers

Your data may be processed and stored outside your country of residence. Where applicable, appropriate safeguards are applied to protect your personal data.

9. Security

We implement appropriate technical and organizational measures to protect personal data, including access control and secure storage practices.

10. Your Rights

Subject to applicable laws, you may request:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of personal data
  • Restriction or objection to processing
  • Data portability where applicable

11. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

For any questions regarding our privacy policy, please contact:

Email: contact@boscomtech.com